Answered on: April 15, 2026
Client
I've already booked — can I change my pick-up location or dates?
Agent
Whether you can change your booking depends on the supplier and the type of booking: FREE CANCELLATION bookings: Most bookings made through our site include free cancellation up to 48 hours before pick-up. In this case, the easiest option is to cancel your current booking and make a new one with the correct details. This guarantees you get the best available price for the new dates/location. To cancel or modify: Go to "Manage Booking" on the website and enter your booking reference and email address. From there you can view your options. NON-REFUNDABLE bookings: If you booked a non-refundable rate, changes may not be possible, or may incur a fee. Contact the supplier directly using the details in your confirmation email. Important: Prices can vary significantly between locations and dates, so even a small change could affect the price. Always check the new price before confirming any changes. If you need help, use the chat support on the website — we can guide you through the process.